Return Policy
RETURN/ EXCHANGES PROCESS
- Exchanges/ Returns are accepted in exchange for a different size/style or refund.
- Once your items are inspected by the store, you'll receive a refund typically within 1-3 business days.
- Exchanges and returns are accepted within 30 Days from the day the order was placed
- Items must be new and unworn/unwashed with original box and packaging
- Include your original Invoice/receipt
- Indicate items you would like to return or exchange
- Check your return form for accuracy
- Return your items using the prepaid shipping label provided
- Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
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Please send your return to:
ATTN: Concetto Limone Returns
401 Louisiana Street, 8th Floor, Houston, TX 77002 - Concetto Limone is not responsible for lost returns/exchanges with outside shippers.
- All returns are subject to a restocking fee of ($7.00)
- International shipments are paid by the client both ways.
EXCHANGES:
Please note that we are only able to exchange items for a different color/size of the same item.
Requested exchanges must first send original purchase to our sorting facility, with the prepaid shipping label provided. The requested exchange will be fulfilled when the original purchase arrives at our sorting facility.
- Please send your exchange to:
ATTN: Concetto Limone Returns
401 Louisiana Street, 8th Floor, Houston, TX 77002
INTERNATIONAL ORDERS:
Duties and Taxes are NOT included in the total at checkout.
Our prices do not include any taxation or customs charges you may be liable for on your package's entry into your country. Please refer to your country's government website for more information.
Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or incomplete shipping address.
Lost Packages: If your package gets lost in transit, we will do everything in our power to assist you. We are not responsible for packages once proof of delivery is generated.